Leadership and Management

• Managing Change
• Coaching Skills for Managers
• Effective Delegation
• Feedback Skills
• Management Development Workshop
• New to Team Leadership (for New Managers)
• Disciplinary and Grievance Handling for Non-HR Managers
• Appraisal Skills
• Return to Learning and Development Workshops

Getting the best out of people is a skill. Our default position is to tell people what to do - just as we were taught in school. However, it’s not the most effective way of working. Getting team members to take initiative - empowering them to solve problems - gives positive long-term results and is an effective leadership tool in any environment. Creating a coaching culture is the first step towards enabling organisations to grow organically. This workshop gives leaders of teams a practical approach to coaching, both on the job and as part of the performance management cycle. Delegates are given practical tools to apply in their workplace.

Topics include:

• The difference between coaching, mentoring and counselling
• Understanding the role of a manager as a coach
• Switching between coaching and managing on the job
• Using day-to-day work activities as an opportunity to coach and raise standards
• Using different coaching methods on the job
• Applying a structure to coaching
• Practicing coaching