Personal Awesomeness

• Personal Impact Confidence and Assertiveness
• Customer Focus
• Dealing with Workplace Conflict
• Negotiation Skills
• Getting Stuff Done
• Influencing Skills
• Nailing the Interview
• Managing Work-Based Stress
• Networking Skills
• Performance Management for Job Holders
• Planning Your Career
• Understanding Change
• Return to Learning and Development Workshops

Everyone needs to understand the science of influence - getting others on your side, making a positive impact so you’ll be heard. This workshop explores the behaviours that are needed to influence others and gives you an opportunity to practice techniques that help in putting your point across.

Topics include:

• Skills of a successful influencer
• Mind-set and mind skill - preparing to influence
• Putting on the shoes of others
• Perspectives and positions Listening, hearing and absorbing - even if you don’t agree
• Retaining and maintaining your power of influence
• Putting your point across with clarity